Answers to frequently asked questions to assist you
GOIDR is Indonesia’s first gold-backed cryptocurrency, developed through a collaboration between Blocktogo and a trusted gold depository institution.
Each GOIDR represents 1 gram of physical gold. However, the price of GOIDR on crypto exchanges may fluctuate based on market mechanisms.
The underlying gold is securely stored in safe deposit boxes managed by a reputable gold depository.
Currently, the underlying asset of GOIDR is under Galeri24's gold brand and is stored safely in Pegadaian.
GOIDR can be purchased on Gudang Kripto and Indodax.
Our smart contract address can be verified via the following blockchain explorer
GOIDR is backed 1:1 by physical gold, but as a digital financial asset it still carries risk. The main risks include: (1) volatility of the gold market price, which GOIDR tracks; (2) regulatory changes that may affect how digital financial assets are held, traded, or redeemed; (3) blockchain-level risks such as network disruptions, bugs, or hard forks; (4) loss of access to your GOIDR Wallet if you lose your login credentials; and (5) risks arising from third-party exchanges when you buy or sell GOIDR outside our platform. Please read the full Risk Disclosure Statement before investing.
The GOIDR Wallet is a custodial wallet designed to securely store your GOIDR tokens and to access GOIDR-based derivative products.
Currently, users can store GOIDR, transfer GOIDR to other users, and redeem it for physical gold through the wallet.
We have partnered with PrivyID as our e-KYC (electronic Know Your Customer) provider on our platform. PrivyID is a licensed Certificate Authority under the supervision of the Ministry of Communication and Digital of Indonesia.
To deposit GOIDR into your wallet, simply withdraw crypto from your preferred exchange, select the Polygon network, and enter your GOIDR wallet address as the destination.
Every GOIDR transfer is charged a flat fee of 0.001 GOIDR, which is added on top of the amount you send.
Example: If you wish to send 10 GOIDR, you must have at least: 10 + 0.001 = 10.001 GOIDR in your wallet.
Transfer and redemption fees may change at any time without prior notice.
To close your GOIDR Wallet account: (1) redeem or transfer any remaining GOIDR balance out of your wallet, then (2) email us at hi@goidr.co.id from your registered email address with the subject "Account Deletion Request". We will verify your identity, deactivate your account, and delete or anonymize your personal data in line with our Privacy Policy. Please note: transaction records that we are required to retain under Indonesian AML/CFT regulations (OJK Regulation No. 8/2023) will be kept for the retention period mandated by law and cannot be deleted on request. See section "Account Suspension, Deletion, and Termination" in the Terms & Conditions for details.
1. Register GOIDR Wallet and complete the KYC process.
2. Purchase GOIDR via our partner crypto exchanges: Gudang Kripto or Indodax.
3. Transfer GOIDR on-chain from the exchange to your GOIDR Wallet using the Polygon network.
4. Ensure you transfer the required amount of GOIDR along with the 6% redemption fee.
5. Submit a redemption request by selecting your preferred gold denomination and pick-up schedule.
6. Once approved, you will receive a QR code in your GOIDR Wallet, and your GOIDR balance will be locked.
7. Collect your gold only at Pegadaian Ps. Senen on your scheduled date and present the QR code to our staff.
8. If the QR code is valid, you will receive the physical gold according to your request.
9. Please note: Redeemed gold cannot be converted back into GOIDR. Physical gold collection is non-transferable and must be done in person.
Physical gold collection is only available at: Pegadaian Ps. Senen, Jl. Senen Raya No.36, Central Jakarta.
A 6% redemption fee will be automatically deducted from your GOIDR balance.
Example: If you wish to redeem 10 GOIDR, you must have at least: 10 + (10 × 6%) = 10.6 GOIDR in your wallet.
Redemption and transfer fees may change at any time without prior notice.